About Us

Contact Us 

Customer Service is available Monday - Friday from 9am - 5pm Eastern

Call Customer Service: 800-732-8656 Ext #2

Email Customer Service: studenthelp@nln.org

Call Jesse: 316-854-7642

Call Todd: 816-332-1074



Todd Weers 

Relationship Manager

Todd greatly enjoys helping nursing programs and nursing students find success by using NLN assessments and NLN services to both track progress throughout their programs and prepare for the NCLEX. Todd prides himself on providing great customer service through availability and accountability.

Jesse Ramos

Relationship Manager

Jesse works directly with nursing program directors to match their needs with our products and are committed to building and maintaining strong relationships to ensure the best possible experience for their students. 

 

 

Dr. Dodie Serafini

Director

Director Dr. Dodie Serafini leads the team and provides strategic direction for the Assessment Services Division and leads volunteer committees of item writers, as well as expert consultants who are working diligently to review and revise the ASD portfolio of assessments. 

Mariah Cope

Customer Experience

Customer Experience Specialist Mariah Cope works directly with schools and students on everything from managing requests to troubleshooting when there are questions and prides herself on providing quick and friendly support. 

Andrea Dow

Manager

Andrea Dow focuses on developing operational infrastructure, communications, and innovative support for new product development. She is responsible for website development and new product collateral as the team continues to build new and exciting product offerings.